User privacy is very important to us. We are committed to your privacy and security, and strive to provide the best possible user experience for our users and customers. We also strive to protect the personal and confidential information of those who use our online services.
Information collected during registration for MetrO! Rideshare is used to match you with potential rideshare partners, and some limited information may be disclosed to them as described below.
Only the site administrators of MetrO! Rideshare (Trapeze Software Group Inc. and the client organization providing this service) will have access to your account information. We at Trapeze Software Group Inc. will not share or sell this information to outside entities.
What information does the MetrO! Rideshare site collect from me?
Some information is gathered when you register for our MetrO! Rideshare program, including:
- First and last name
- Home or starting address
- Email address
- Telephone number (if applicable)
- Name of employer/school/organization (if applicable)
- Destination address
- Desired hours
- Other, optional, information such as smoking and gender match preferences
To protect your anonymity, the following information is NOT provided to other users on their carpool match reports:
- Your last name
- Your telephone number (unless otherwise agreed by you)
- Your home or starting address*
- Your destination address*
*The approximate origin and destination points will be marked on a map, but no specific addresses will be provided on match reports. Only the site administrator has access to users’ full names, destination and home/start addresses.
If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of this Web site, you should contact your site administrator through the contact information given on this site.
Who is collecting information and how may it be used?
With whom does MetrO! Rideshare share my information?
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Data in the aggregate: We may disclose “blinded” aggregated data and user statistics to prospective clients and other third parties, and for other lawful purposes. Blinded data is data which does not identify an individual person.
My Page data: We disclose the following types of data to potential matches on our system:
- First name or alias
- Approximate origin and destination points
- Desired transportation hours
- Carpool Preferences (if any) – male/female, smoking/non-smoking
In addition, you will be provided with a means to forward contact or other information through our Web site to potential ride match participants. Any information you disclose via this method will be disclosed to such persons.
What security precautions are in place to protect the loss, misuse or alteration of my information?
Your Account Information and Profile are password-protected so you have access to this personal information. Remember to sign out of your account and close your browser window when you have finished your work. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.
What else should I know about my privacy?
You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online. When you or we end your customer relationship with us, we will continue to treat the information we have about you in a confidential manner.